Unable to update MAMP

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polera
Posts: 7
Joined: Mon Jan 10, 2022 4:36 pm

Unable to update MAMP

Post by polera »

I'm on MAMP Pro 6.4, macOS Big Sur (I'm not sure I should upgrade to Monterey yet), and when I click Check for Updates, I get a box that says version 6.6 is available, but the Install button is grayed out. All I can do is click Cancel.

Can someone explain what's going on?
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MAMP 6.6 Update Install Button Unclickable
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mampsupportmod
Site Admin
Posts: 129
Joined: Wed Jan 20, 2021 3:06 am

Re: Unable to update MAMP

Post by mampsupportmod »

Yes, its not available in app to install. Bigger update.

If you see:
"Please open https://mamp.info/downloads in a web browser to download the correct package!"
polera
Posts: 7
Joined: Mon Jan 10, 2022 4:36 pm

Re: Unable to update MAMP

Post by polera »

mampsupportmod wrote: Mon Jan 10, 2022 6:39 pm Yes, its not available in app to install. Bigger update.

If you see:
"Please open https://mamp.info/downloads in a web browser to download the correct package!"
OK, so... the issue is that the user is not informed as to why the Install button is grayed out? I don't see anywhere in the modal that it's a "bigger update" which can't be installed in-app nor why that is nor what to click or what to do or where to go to.

Having to make a forum post to get that info I think is very inefficient.

I'm sorry I didn't assume the things you've stated and go out to try to find and download the update first, not that I think anyone should feel the need to apologize for that.
mampsupportmod
Site Admin
Posts: 129
Joined: Wed Jan 20, 2021 3:06 am

Re: Unable to update MAMP

Post by mampsupportmod »

polera wrote: Wed Jan 12, 2022 10:44 pm
mampsupportmod wrote: Mon Jan 10, 2022 6:39 pm Yes, its not available in app to install. Bigger update.

If you see:
"Please open https://mamp.info/downloads in a web browser to download the correct package!"
OK, so... the issue is that the user is not informed as to why the Install button is grayed out? I don't see anywhere in the modal that it's a "bigger update" which can't be installed in-app nor why that is nor what to click or what to do or where to go to.

Having to make a forum post to get that info I think is very inefficient.

I'm sorry I didn't assume the things you've stated and go out to try to find and download the update first, not that I think anyone should feel the need to apologize for that.
Let the devs know this. https://www.mamp.info/
polera
Posts: 7
Joined: Mon Jan 10, 2022 4:36 pm

Re: Unable to update MAMP

Post by polera »

Let them know where? You left a generic link basically advertising the app I already use.
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